Last updated: December 04, 2020
The following terms are applicable for any Services in respect of which you have made a payment to Us.
Interpretation and Definitions
Interpretation
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
- Company (referred to as either "the Company", "We", "Us", "Our" or “the Law Firm” in this Agreement) refers to LiburdLaw, P.O. Box 456, Foundation House, Government Road Charlestown, NEVIS.
- Order means a request by You to purchase services from Us.
- Service refers to the Website.
- Services refers to legal services offered on Our Website.
- Website refers to LiburdLaw, accessible from https://www.liburdlaw.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
We process all written requests for refunds. Our firm will review the entire content of the client’s physical, electronic, and billing file when processing the request. Within thirty (30) days, We will send a written response either denying the request, requesting more information, or granting the request. The decision as to the response remains completely within the discretion of the Law Firm.
Please note that We cannot refund legal fees that are applied to time actually spent on your case. We will, however, within thirty (30) days, refund any unearned portions of any retainer sum paid in advance, in accordance with the terms of our Engagement Agreement.
In the event that a potential client makes a payment before retaining our services and We subsequently decline representation, We will refund the entire amount of the payment. In the event that a potential client makes a payment then chooses not to retain Our services, We will refund the amount of the payment minus the reasonable value of Our time and expenses.
If You believe You have mistakenly made a payment to Us, please contact Us immediately and if that is proved to be correct, We will promptly refund any monies not owed to Us.
This Refund Policy is subject to the terms of our Engagement Agreement with You.
Contact Us
If you have any questions about our Refunds Policy, please contact us:
- By email: info@liburdlaw.com